Privacy Policy
Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from our store, we collect the personal information you provide, such as your name, address, email address, and payment details. This information facilitates the buying and selling process, ensures the delivery of your purchases, and enhances your shopping experience. Additionally, we automatically receive your computer's Internet Protocol (IP) address, which helps us learn about your browser and operating system to improve our services.
Email Marketing
With your explicit consent, we may send you emails about our store, new products, and other updates. Consent for email marketing is obtained through clear, affirmative actions, such as ticking a consent checkbox.
Social Login (Facebook)
If you choose to sign in or create an account using Facebook, we collect your name and email address from your Facebook account, as permitted by you during that sign-in process, to create and manage your Cobalt Industrial account. We do not post to Facebook on your behalf, and we do not access or request any other information from your Facebook profile. You can review or revoke this access at any time through your Facebook account settings.
SECTION 2 – CONSENT
Obtaining Consent: Consent is implied when you provide personal information for transaction completion, card verification, orders, deliveries, or returns. For other purposes, like marketing, we will ask you directly for explicit consent or provide an opportunity to decline.
Withdrawing Consent: You can withdraw your consent at any time by contacting us at info@cobaltindustrial.ca or mailing us at: Cobalt Industrial 15-5935 35 St SE, Calgary, AB, T2C 2H1, Canada
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service, for example, in cases of fraud or theft.
SECTION 4 – BIGCOMMERCE
Our store is hosted on BigCommerce. They provide us with the e-commerce platform that allows us to sell our products and services. Your data is stored on a secure server behind a firewall.
Payment Information: BigCommerce uses direct payment gateways that comply with the standards set by PCI-DSS, managed by the PCI Security Standards Council. This ensures the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform their services. We recommend you read their privacy policies to understand how your personal information will be handled.
International Transactions: Your information may be subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located, including the USA.
SECTION 6 – SECURITY
We take precautions and follow best practices to protect your personal information. Credit card information is encrypted using SSL technology and stored with AES-256 encryption. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure.
SECTION 7 – COOKIES
We use cookies to improve your shopping experience. Here's a list of cookies we use:
_session_id, unique token, sessional: Allows us to store information about your session._shopify_visit, no data held, persistent for 30 minutes: Tracks website visits._shopify_uniq, no data held, expires at midnight: Counts visits to a store by a single customer.cart, unique token, persistent for 2 weeks: Stores your cart contents._secure_session_id, unique token, sessionalstorefront_digest, unique token, indefinite: Determines access if the shop has a password.
You have the option to opt-out of cookies through your browser settings.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this policy. Changes will take effect immediately upon their posting on the site. We will notify users of significant changes through the website or other means.
QUESTIONS AND CONTACT INFORMATION
For access, correction, amendment, or deletion of your personal information, or if you have privacy-related questions, contact our Privacy Compliance Officer at info@cobaltindustrial.ca or by mail at Cobalt Industrial [Re: Privacy Compliance Officer] 15-5935 35 St SE, Calgary, AB, T2C 2H1, Canada.